Safety Tips for Holiday Rentals

To improve the safety of a holiday rental, you should control access, set clear rules, keep detectors and emergency equipment in working order, check for fall risks and take out suitable insurance cover. A platform's measures can add extra protection, but they do not replace maintenance, insurance or complying with the regulations.

One of the most common questions among people who want to start out as holiday rental hosts is whether it is really safe to share their property through platforms such as Airbnb. The answer is yes, and there is no reason to worry. Airbnb is one of the largest and most trusted platforms in the world, with more than 6 million listings worldwide. If millions of people trust this platform, it is because it meets high safety standards.

Concerns about problem guests

One of hosts' biggest fears is having to deal with difficult guests, who may cause trouble with the neighbours or even damage the property. These fears are linked to how to avoid squatters and occupation problems in your property. However, Airbnb has put strict measures in place to prevent this kind of situation:

• Identity verification: Airbnb requires guests to provide personal details such as their full name, date of birth, email, phone number and payment details before booking. Hosts can also ask for official ID as an extra measure.
• AirCover: Free protection for hosts that includes a liability insurance policy and a guarantee against damage to the property, both with cover of up to one million dollars.
• 24/7 customer service: If anything goes wrong during the stay, hosts can get in touch with Airbnb's Help Centre or contact agents directly by email or phone.
• Local emergency line: In serious situations, such as fires, hosts can contact the authorities with a single click.

How to keep your property safe

Although incidents are rare, it is always better to prevent them. Here are some key actions to protect your property and your guests:

1. Set clear house rules

House rules are essential to avoid problems and keep guests safe. Include instructions on using the appliances, restrictions on smoking, and remind guests how important it is to close doors and windows. Putting these rules in the listing description or including them in a contract can be useful to keep a record that they have been accepted.

2. Keep communication flowing

Once guests arrive, do not leave them to their own devices. Tell them when you are available and give them a contact number for emergencies. Good communication can prevent misunderstandings and sort out the unexpected quickly.

3. Take out insurance for your property

Although Airbnb offers guarantees, having insurance specifically for holiday rentals can be a big help if there is damage or an incident. Look into the options available and choose the one that best suits your needs. At beBalmy, we offer insurance designed specifically for holiday apartments that covers breakages and damage caused by guests, giving you peace of mind and extra protection.

4. Consider installing electronic locks or key safes

Using key safes or automatic locks can reduce the risk of theft. Electronic locks, for example, let you change the access code with each new booking, which increases protection. Details like these add to other holiday rental amenities that guests look for.

5. Make sure the smoke and carbon monoxide detectors work

Fire is one of the most serious risks in any home. Check that the detectors are working and place fire extinguishers and fire blankets in key spots, such as the kitchen. Also explain to guests how to prevent fire-related accidents.

6. Alarm systems and security cameras

If you decide to install an alarm or security cameras, make sure you tell your guests that they are there. Cameras must only be placed in common areas and never in private spaces. Remember that installing hidden cameras is strictly forbidden.

7. Reduce the risk of falls

To prevent accidents, check that stairs are in good condition and well lit. In the bathroom, include non-slip mats and, if possible, fit grab rails for extra safety.

8. Store hazardous products out of reach

Keep cleaning products, medicines and other potentially toxic items in high places or under lock and key so that they are out of children's reach.

Final thoughts

Safety in holiday rentals does not have to be a cause for concern. With preventive measures and a proactive approach, you can protect your property, make sure your guests have a safe stay and enjoy being a host without any nasty surprises.

If you want to apply some of these actions to your holiday let, beBalmy is here to help you do it. And while you are at it, learn how to keep electricity use under control in your apartment. You can contact us through this form, or send us a WhatsApp message.