Hands free: beBalmy teams up with LUGGit to improve the guest experience in Madrid

beBalmy has teamed up with LUGGit in Madridto offer its guests a luggage collection and delivery service before check-in or after check-out. This lets guests deal with their bags without changing the property's schedule and cuts down on requests for early check-in or late check-out.

At beBalmy we are always looking for ways to make the experience smoother and more convenient for both guests and our owners. Today we want to tell you about something new we're sure you'll be interested in: we now work with LUGGitin Madrid!

It is an on-demand luggage collection and delivery service that can make a big difference to the day-to-day running of your bookings.

And the best part: we offer an exclusive 10% discountfor everyone who books through our link, including our ownersif they want to use it themselves.

Book here with a discount.

What is LUGGit and how does it work?

LUGGit lets travellers forget about their luggage completely. Through ourpersonalised linkand the mobile app (available on Android and iOS) they can book a Keeper to collect and deliver their luggage at the place and time they choose.

These are the two most common situations where it can help:

On arrival:

If guests land in Madrid before check-in time, a Keeper can meet them right at the airport, collect their bags and deliver them later to the property, once it is ready for them to move in.

On departure:

If they have to check out early (for example, because of another booking), a LUGGit Keeper can collect their bags from the apartment and deliver them straight to the airport, just in time for their flight, at the terminal they are leaving from.

All of this is managed from a simple, transparent and secure app.

What are the advantages for you as an owner?

This partnership doesn't just improve the guest experience; it also makes running the property much easier. Here are some of the main advantages:

It removes the pressure of early check-in or late check-out

We know many guests ask to arrive earlier or leave later, but this isn't always possible when bookings are back to back. With LUGGit, they can get rid of their luggage without any need to change the calendar. It is one of the holiday home comfortsthat guests value most today.

It avoids luggage problems at the property

You no longer have to deal with requests to store bags before check-in or after check-out, or worry about forgotten rucksacks or makeshift storage spaces.

It improves ratings and the overall experience

Offering a practical, professional solution like this can be the deciding detail that gets guests to leave a good review and recommend your property. Here are more ideas to get more positive reviews.

No cost to the owner

The guest pays for the service directly, but you can recommend it as an added extra of your property.

How can you offer it?

You don't have to do anything! At beBalmy we already take care of building this service into the personalised web appeach guest receives before their stay. There they can read the information and book the service directly with the discount applied. It is another example of how you can run a holiday rental without having to keep an eye on the flat.

And if you, as an owner, need to use it, you can do so through this linkwith a 10% discount.

Conclusion

With this partnership, your guests can enjoy Madrid without dragging suitcases around, from the first minute to the last. And you can manage your bookings more efficiently and without surprises.

Need help managing your holiday home effectively? At beBalmy we'll be happy to help. You can contact us through this form, or send us a WhatsApp message.